FarmerCare – Privacy Policy

This Privacy Policy governs how FarmerCare collects, uses, maintains, and discloses information collected from users (“Users”) on the https://www.farmercare.asia/ website, mobile application, and related services (collectively, the “Platform”). This policy applies to the Platform and all products and services offered by FarmerCare.

1. Personal Information Collection

We collect personal data such as full name, phone number, email address, date of birth, National ID (NID), bank details (bank name, branch, account number), and nominee details when Users register or make investments. This data is collected securely and transmitted over encrypted connections (HTTPS) to protect your sensitive information from unauthorized access.

2. Non-Personal Information Collection

We gather technical data, including browser type, device model, operating system, IP address, and usage patterns. This information helps us optimize performance, enhance security, and analyze trends to improve user experience.

3. Use of Cookies and Tracking Technologies

Our Platform employs cookies, device identifiers, and similar technologies to improve functionality, track user preferences, and analyze behavior for service enhancements.

4. Purpose of Information Use

Collected data is used to verify User identities, process investments, deliver tailored services, and ensure compliance with Bangladesh's legal and regulatory frameworks, including financial and data protection laws.

5. Information Protection Measures

We implement industry-standard security protocols, including encryption and access controls. All data transmitted through the app is encrypted in transit using cryptographic protocols. Only authorized personnel can access User data.

6. Sharing of Personal Information

We do not sell, rent, or trade personal data. We share limited information with trusted partners (e.g., payment gateways or technology partners) solely to support Platform operations. These third parties are contractually prohibited from using your personal data for any other purpose.

7. Email and Newsletter Communications

Registered Users may receive emails regarding investment updates or service notifications. Users can opt out at any time by following the unsubscribe instructions provided in the emails.

8. Third-Party Website Interactions

Our Platform may include links to third-party websites. FarmerCare is not responsible for the privacy practices or security of these external sites.

9. Legal Disclosure of Information

We may disclose personal data if required by Bangladesh law, such as to comply with legal obligations, respond to government requests, prevent fraud, or protect public safety.

10. Data Retention and Account Deletion

Personal data is retained as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements. Users have the right to request the deletion of their account and all associated personal data at any time. You can request account deletion directly through the Delete Account option within the app settings or by visiting our website’s data request page at: https://www.farmercare.asia/delete-account.

11. Data Consent and App Permissions

By using our mobile app, Users consent to data collection as outlined in this policy. The app may request permissions for storage, location, or notifications to enable specific features. You can manage or revoke these permissions in your device settings at any time, though this may limit certain app functionalities.

12. Notification of Policy Updates

We may revise this Privacy Policy to reflect changes in our practices. Significant updates will be communicated via the Platform or email, and the updated policy will be posted on our website.

13. Acceptance of This Policy

Using the FarmerCare Platform indicates acceptance of this Privacy Policy. Continued use after updates signifies agreement to the revised terms.

14. Contact Information

For questions, data requests, or complaints, contact:

We typically respond to inquiries within 24-48 hours during business days.

Last updated : January 28, 2026